Privacy Policy

Last Updated: April 2, 2025

Introduction

Welcome to gktest.in. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our online examination services.

Please read this Privacy Policy carefully. By accessing or using gktest.in, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We may collect the following personal information:

• Identity Data: Name, username, registration number, educational qualifications, date of birth, gender, profile picture.
• Contact Data: Email address, phone number, postal address.
• Educational Data: Academic background, exam history, performance metrics, test scores.
• Account Data: Login credentials, password (stored in encrypted format), account preferences.
• Transaction Data: Payment details, subscription information, purchase history.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, device information.

Usage Information

We automatically collect certain information about how you interact with our platform:

• Exam attempts and completions
• Time spent on specific questions or topics
• Navigation patterns and site usage
• Features and functions accessed
• Performance analytics and progress tracking

Information from Third Parties

In some cases, we may receive information about you from third parties:

• Educational institutions (if you access our platform through an institutional subscription)
• Payment processors for subscription verification
• Authentication services if you choose to log in through a third-party service

How We Use Your Information

We use your personal information for the following purposes:

Provide and Maintain Our Services

• Create and manage your account
• Deliver appropriate test content
• Process payments and manage subscriptions
• Track your progress and generate performance reports
• Provide customer support and respond to inquiries

Improve and Develop Our Platform

• Analyze usage patterns to enhance user experience
• Identify popular features and content areas
• Develop new educational features and tests
• Fix bugs and troubleshoot platform issues

Personalize Your Experience

• Recommend relevant study materials and tests
• Tailor content based on your performance history
• Customize educational pathways
• Deliver personalized notifications and reminders

Communication

• Send important account notifications
• Provide updates about service changes
• Deliver educational content and resources
• Send promotional materials (with consent)

Security and Compliance

• Protect against unauthorized access
• Prevent cheating during examinations
• Detect and prevent fraudulent activities
• Fulfill legal obligations and enforce our terms

Legal Basis for Processing Personal Information

We process your personal information based on the following legal grounds:

• Performance of Contract: To provide our services as agreed in our Terms and Conditions.
• Legitimate Interests: To improve our services, ensure platform security, and develop new features.
• Consent: Where you have specifically agreed to certain processing activities.
• Legal Obligation: To comply with applicable laws and regulations.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• How long the information is needed to provide our services
• Whether there are legal obligations to which we are subject
• Whether retention is advisable considering our legal position

When we no longer need personal information, we securely delete or anonymize it.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with small amounts of data that may include a unique identifier.

Types of Cookies We Use

• Essential Cookies: Required for the operation of our website and services.
• Analytical/Performance Cookies: Allow us to recognize and count visitors and analyze how users navigate our site.
• Functionality Cookies: Enable us to remember your preferences and settings.
• Targeting Cookies: Record your visit, pages visited, and links followed.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Data Security

We have implemented appropriate technical and organizational security measures to protect your personal information from accidental loss, unauthorized access, alteration, and disclosure. These measures include:

• Encryption of sensitive data
• Secure user authentication processes
• Regular security assessments
• Access controls and limitations
• Secure examination environment protocols
• Regular staff training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Information Sharing and Disclosure

We may share your personal information in the following situations:

Service Providers

We may share your information with third-party vendors, service providers, and contractors who perform services on our behalf and need access to your information to deliver those services.

Educational Institutions

If you are accessing our platform through an institutional subscription, we may share your performance data and usage information with the relevant educational institution.

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

With Your Consent

We may share your information with other parties with your consent or at your direction.

We do not sell your personal information to third parties.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to request copies of your personal information.
• Rectification: The right to request that we correct inaccurate information about you.
• Erasure: The right to request that we delete your personal information in certain circumstances.
• Restrict Processing: The right to request that we restrict the processing of your information in certain circumstances.
• Data Portability: The right to receive your personal information in a structured, commonly used format.
• Object: The right to object to our processing of your personal information.
• Withdraw Consent: The right to withdraw your consent at any time where we relied on your consent to process your information.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

Children's Privacy

Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

Third-Party Links

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

For material changes to this Privacy Policy, we will make reasonable efforts to provide notice before the changes take effect. Your continued use of the Service after the revised Privacy Policy has been posted constitutes your acknowledgment of the changes and your consent to abide and be bound by the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@gktest.in
• Postal Address: 
• Phone: 
• Website:  

Please provide us with enough information to identify you, verify your identity, and the specific information to which your request relates.